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HOW TO ORDER?




WHAT ITEMS INCLUDED IN THE PACKAGE?


The price quoted inclusive selected bouquet + (1) no normal foil balloon (HB/ILOVEU) + mini gift card.

The design template provided as reference only. Actual package delivered may varies due to the flower size, bloom, filler & accessories may varies subject to available stock when we prepared the package.

We have the rights to substitute the package item with equivalent item should there are shortage of stocks.


WHICH AREA COVERED AND HOW MUCH IS THE DELIVERY CHARGE?




WHEN SHOULD I COMPLETE THE ORDER?


Order via this website must be completed c/w confirmed payment at least 24 hours in advance before the delivery date. Should you need urgent delivery or same day delivery kindly contact 0132696890 for assistance.


Same day delivery only available in afternoon 3.00pm-5.00pm provided all details and payment completed before 12 noon.


WHAT IS THE NORMAL DELIVERY TIME?


Item ordered via this website shall be delivered within 10.00am to 6.00pm on the selected date.

Should you need to perform 'FIXED TIME delivery' please contact 0132696890 to book the delivery schedule in advance.


HOW TO MAKE PAYMENT?


You can choose either to make payment via bank transfer, online banking or credit card.


(1) Bank Transfer - RHB Jenda Florist & Decor (21261100004146)

(2) Online Banking/Credit card payment Via IPAY88.


CANCELLATION & REFUND POLICY


All confirmed order cannot be cancelled and not refundable. It can only be postponed to later delivery date subject to schedule availability.

Additional delivery charge will be imposed to reschedule the unsuccessful delivery due to default by customer.


WHICH COMPANY RUN THE WEBSITE?


Website www.bungacokelat.com owned by Jenda Florist & Decor (Reg. No : 002377529-U).


Our physical store located at

PS14, Ground Floor, 

Giant Klang Sentral, 

Klang, Selangor.


For any inquiry of our services and product, please contact our sales representative.

Mobile phone +60132696890

Email  decorbyjenda@gmail.com


WHAT IS YOUR BUSINESS OPERATION HOURS?


You may submit your order online at any time convenience to you. Online orders open 24x7.

If you required self collection the item, you may direct to our shop at Ground Floor, Giant Klang Sentral, Klang.


Walk in orders open from 10.00am to 10.00pm.